• Stay purposeful, but stay alert. Use your intuition; be responsive.
  • Shake hands firmly – no vice grips or “dead fish” shakes
  •  Use eye contact as a means of connecting with your interviewer(s)
  • Sit straight, but not too stiffly; don’t slouch: project poise
  • Eliminate nervous gestures as much as possible: playing with rings, your hair, ear, fingers or pens, etc.
  • Listen well; keep interruptions to a minimum, reserved for back-and-forth brainstorming
  • Don’t smile nervously to handle uncomfortable moments
  • Eliminate distracting patterns of speech, such as overusing “uh,” “you know,” “like”
  • Be direct in your answers, but make sure to use illustrations to support any assertion you make.
  • Don’t speak too long at any point without checking in: asking a question or soliciting feedback
  • Don’t be afraid to pause and think momentarily: don’t just fill the pauses with words
  • Avoid monotone; don’t be afraid to show appropriate passion on ideas, issues
  • Stay crisp and stop when you’re finished: no filling or redundancy

Interview Mind Set


  • Solicit and respond to interviewers’ primary needs as early as possible: you solve relevant problems, you deliver return on investment
  • Describe your qualities, translate them into benefits, illustrate benefits with your accomplishments, tie your accomplishments to business outcomes


  • Determine how much time you’ll have at the outset, keep track for yourself
  • Don’t try to control the whole interview, but do make your positioning points and qualify the opportunity
  • Asking questions generally gains control
  • Make sure to offer up control if you haven’t answered questions
  • Don’t be afraid to reframe questions to emphasize strengths, key positioning points or responses to objections
  • Solicit feedback while you still have time to respond
  • Determine the next step

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